Fall in Love with Feedback! A Hands-on Workshop for School Leaders on the Art of Adult-to-Adult Feedback
Fall in love with feedback! The art of feedback remains an elusive challenge for many leaders in education. In this one-day workshop we will practice giving and receiving feedback by applying communication strategies inspired by Marshall Rosenberg’s Non-Violent Communication Model. Participants will also learn about the ratio of positive to constructive feedback and its effect on teams, reflect on the relationship between feedback and courageous leadership, review the performance management model, and understand how to apply feedback to support the development of other educators.
At the end of this session participants will be able to:
- Effectively provide and receive feedback in a variety of scenarios
- Articulate the importance of feedback as it relates to an individual’s growth
- Understand how to facilitate positive cultures of feedback
- Apply the performance management model to support employee development
- Assess their relationship to courageous leadership
- Identify objective vs. evaluative language
- Appreciate how the nuances of language impact professional relationships
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Kate Sheppard’s work focuses on helping non-profit and human-service organizations develop leadership, evaluate and articulate impact, and synchronize their actions and ideologies.
Kate has expertise in coaching and developing staff, program innovation, program management and evaluation, risk management, fundraising and community development, membership and customer service, volunteer development, qualitative assessment, strategic planning, goal setting, diversity and inclusion practices, time management, and leading organizational change teams.
Kate’s studies for her Master’s program in Human Development focused on Self-Esteem in the Workplace, ensuring agencies are best equipped to uplift and empower staff. She especially loves working with organizations committed to creating environments where staff can thrive.
Since 1996, Kate has worked and volunteered for several Bay Area and national non-profit organizations with emphasis in staff development and training. For the past fifteen years, Kate has worked for the YMCA of San Francisco. In her current role in the Staff Development Department, she develops leaders at all levels of the organization, facilitates cultural change, evaluates impact, and effects meaningful growth. Kate has worked for the past seven years as a Senior Associate for Dialogues in Action, where she has lead projects for human-service organizations worldwide.
Kate lives in San Francisco with her four(!) wonderful children, amazing partner, and adoring dog, Kekoa.
Jane Chandler loves creating space for compassionate communication, relationship building, and equitable access for all professionals. For the past eleven years as the Director of Mental Health for the YMCA of San Francisco, Jane has worked with community service agencies to strengthen community support and improve resources for youth and families.
Jane’s expertise in psychology and human development equips her to work effectively with diverse groups in developing relational trust and mediating conflict. Jane specializes in acute care for youth in the juvenile justice system and understands the nuances of working within complex systems to facilitate safe and healing environments.
Jane has a Master’s of Science in Counseling Psychology and is a Licensed Marriage and Family Therapist in the state of California. She currently supervises over seventy licensed clinicians across multiple counties.
When Jane is not working, she especially loves spending quality time with her kids and partner.